New Square continues to prioritise the safety and wellbeing of its customers. We’re continuing to put in placed measures to help you safely enjoy everything the shopping centre has to offer and to have a great time at New Square!
Visit our Stores and Dining for our opening times.
Latest Information
From Tuesday 30 November mask wearing is mandatory in all shops unless you are medically exempt. People are also respectfully asked to keep a distance from other shoppers where possible to help look after each other when visiting New Square.
Please review the latest opening times for our Stores and Dining venues for more information.
Keeping Customers Safe
Some safety measures remain in place at the shopping centre to make the shopping experience as safe and enjoyable as possible for everyone. By doing this we will be able to continue supporting the needs of our community.
We would also ask that everyone is considerate to the centre’s staff, those working in the stores and to other shoppers when visiting us.
Social distancing
Where possible, we ask that people try to give each other space whilst shopping and dining at New Square and to show consideration for others.
Visiting our stores
Each store is able to determine its own policies and some may require mask wearing. Please get in touch with individual stores if you want to find out their policies in advance of your visit.
Hand washing
It is encouraged to wash your hands regularly during your visit. This can be done within the centre’s Public Toilets or at a number of Hand Sanitising Stations which have been installed at regular intervals along the mall.
Outdoor seating
Outdoor seating which was previously removed for people’s safety is now being reinstated at the centre to enhance people’s experience and to provide a place to rest for those who need it.
Cleaning
Enhanced cleaning provisions remain in place, with additional deep cleaning of public areas, toilet facilities and touch points to ensure the highest possible level of cleanliness throughout the centre.
New Square Staff
Our centre team will be on hand as always to help you during your visit and can advise on any queries you have.
Car Parking
Parking is available on both the Tesco car park and Primark long-stay car park. Car parking charges are active on both car parks.
Don’t Forget Your Mask
As always the priority at New Square is to keep all our visitors safe. In line with new government guidance you will be required to wear a mask in all shops from Tuesday 30 November unless exempt.
